Frequently Asked Questions (FAQ)
General Questions
What is mediation?
Mediation is a voluntary process where a neutral third party helps individuals discuss concerns, improve communication, and work toward mutually acceptable solutions. The mediator does not make decisions for the parties or take sides.
Is mediation confidential?
Mediation discussions are generally intended to remain confidential except where disclosure is required by law, including mandatory reporting obligations, safety concerns, threats of harm, abuse disclosures, or court order.
Are you an attorney?
No. The R.E.E.F. LLC does not provide legal advice, legal representation, or legal strategy. Services are neutral and organizational in nature only.
Can I still speak with an attorney?
Yes. Parties are encouraged to seek independent legal advice whenever desired.
Do you provide court-appointed mediation?
At this time, The R.E.E.F. LLC provides private mediation services only unless otherwise specifically stated in writing.
Do you guarantee agreements or court approval?
No. Mediation and organizational services do not guarantee agreements, settlements, court approval, or specific legal outcomes.
Mediation Questions
What types of mediation do you offer?
Services may include:
Parenting and co-parenting mediation
Communication-related disputes
Family conflict resolution
Agreement facilitation
Structured conflict discussions
Can mediation be virtual?
Yes. Sessions may be conducted virtually, by phone, or in person when appropriate.
Does the mediator decide who is right?
No. The mediator remains neutral and does not decide outcomes, determine custody, or force agreements.
Do both parties have to agree to mediation?
Generally, mediation works best when all participating parties are willing to participate voluntarily and respectfully.
What happens if mediation is unsuccessful?
Parties may choose to continue discussions later, seek legal advice, pursue court proceedings, or explore other options available to them.
Documentation & Organization Questions
What organizational services do you provide?
The R.E.E.F. LLC may provide:
Parenting plan support
Timeline organization
Exhibit organization
Communication documentation
General document organization support
Are these legal services?
No. Organizational services are informational and organizational only and are not legal services.
Can you prepare legal documents for court?
The R.E.E.F. LLC may assist with organization and formatting of information but does not provide legal representation, legal drafting, or legal advice.
Can you help organize my exhibits and communication records?
Yes. Services may include organization of timelines, communications, exhibits, records, and supporting documentation into a more structured format.
Neutrality & Conflict Questions
Can you both help prepare documents and mediate the same case?
No. To maintain neutrality and avoid conflicts of interest, if The R.E.E.F. LLC provides individualized support services to one party, The R.E.E.F. LLC will be unable to later serve as the neutral mediator for that same dispute or matter.
Fees & Scheduling Questions
Do you offer consultations?
Yes. The R.E.E.F. LLC offers one free consultation up to 15 minutes maximum for organizational support services.
What happens during the consultation?
The consultation may include:
discussion of requested services,
review of general organizational needs,
estimated timeframe for completion,
and estimated costs.
How are services billed?
Most organizational support services are billed:
at $75 per hour,
with a two-hour minimum,
and additional billing in one-hour increments after the initial minimum.
Mediation pricing may differ and is listed separately on the Mediation Pricing page.
What payment methods do you accept?
Accepted payment methods may include:
Cash
Card
Electronic payment methods
Do you offer refunds?
Refunds are not guaranteed and may depend on preparation completed, scheduling time reserved, work already performed, and other service-related factors.
Policies & Participation Questions
Can services be terminated?
Yes. The R.E.E.F. LLC reserves the right to pause, refuse, cancel, or terminate services for policy violations, safety concerns, nonpayment, inappropriate conduct, conflicts of interest, or other circumstances interfering with professional services.
Can children attend mediation sessions?
Generally, children should not be present during mediation sessions unless specifically approved in advance.
Can sessions be recorded?
Recording mediation sessions is prohibited unless all parties and the mediator provide written consent.
Still Have Questions?
If you have additional questions regarding services, scheduling, pricing, or policies, please contact The R.E.E.F. LLC directly for additional information.